UX Design – ‘ThriftBooks’ package tracking notification

UX Design – ‘ThriftBooks’ package tracking notification

  • 23 Feb 2017

DESIGN THOUGHT PROCESS
As part of the daily UI challenge, I came up with a redesign attempt to one of my favorite online bookstores for used books.


PURPOSE OF RE-DESIGN
To present an aesthetic, appealing outlook of the Thriftbooks email notification rather than the present text heavy barebones, ancient looking design.

GOAL OF PROJECT
The goal is to redesign user experience so that it is engaging, easy to grasp and appealing.

The 4 important user design issues I chose to address are:

1.Their email notification lacked the details about the books purchased/ordered.
     – clearly display the title, quantity, condition and price of books purchased.
2. The ‘click button below to track your package’ is misleading.
    – there are no buttons to click but rather a text link to track package that is not very prominent too.
3. The brand lacks a unique, consistent voice and tone that can engage the users.

BEFORE & AFTER – TRACKING PACKAGE EMAIL (WIREFRAME)

An intermediate page(that doesn’t detach the connection between the user and Thriftbooks) instead of taking user directly to the package delivery company’s website, would still keep the user engaged with ‘Thriftbooks’.

TRACKING STATUS RESULT (MOCKUP)

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